{"xsrfToken":"11dd09f4cc3eac7a425195dbc518482170271c7d_lout","branding":{"id":"19","key":"ecc","name":"External Customer Collaboration","portalBaseUrl":"/servicedesk/customer/portal/19"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"zh-CN":{"helpCenterTitle":"欢迎访问 帮助中心","sharedPortalName":"帮助中心","localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7e45785a-f1eb-42e7-bdbc-3dff4c3c43d7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNjliYzQ4ZS02YTQxLTQzMjctOTY2YS0yYmYzOGYyODNkNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlNDU3ODVhLWYxZWItNDJlNy1iZGJjLTNkZmY0YzNjNDNkNyI6WyJyZWFkIl19LCJleHAiOjE3NDAyMzY4ODMsIm5iZiI6MTc0MDIzNjI4M30.5d5WByBzbFWlRSbzb6pOMy66GLOldoPJFSr_PcrQQQ0&client=f69bc48e-6a41-4327-966a-2bf38f283d6e&height=300&mode=fit","bannerMediaApiFileId":"7e45785a-f1eb-42e7-bdbc-3dff4c3c43d7","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"19","key":"ecc","projectId":10506,"serviceDeskId":19,"name":"External Customer Collaboration","description":"<p>Integrator/End-customer Projects<br> (Not for sensor support issues)</p>","portalBaseUrl":"/servicedesk/customer/portal/19","onlyPortal":true,"reqTypes":[{"id":"10690","name":"External Collaboration","descriptionHtml":"<p>Input summary of inquiry or task.</p>","callToAction":"External Collaboration","introHtml":"<p>Ouster - External collaboration ticket</p>","icon":11031,"iconUrl":"https://ouster.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/11031","groups":[63],"key":""}],"reqGroups":[{"id":63,"name":"General"}],"orderMapping":{"63":[10690]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":19,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ECC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNjliYzQ4ZS02YTQxLTQzMjctOTY2YS0yYmYzOGYyODNkNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUwNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDAyMzc0ODMsIm5iZiI6MTc0MDIzNjI4M30.ij0XmR_rNU5T3HtAF7uTIPXpopnrWicIsxX9iurFX4U","targetCollection":"upload-project-10506","endpointUrl":"https://api.media.atlassian.com","clientId":"f69bc48e-6a41-4327-966a-2bf38f283d6e","tokenDurationInMins":20}},"reqCreate":{"id":10690,"projectId":10506,"form":{"name":"External Collaboration","descriptionHtml":"<p>Input summary of inquiry or task.</p>","callToAction":"External Collaboration","intro":"<p>Ouster - External collaboration ticket</p>","instructions":"<p>Input summary of inquiry or task.</p>","icon":11031,"iconUrl":"https://ouster.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/11031","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Title","description":"Give this ticket a title","descriptionHtml":"<p>Give this ticket a title</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]},{"value":"10000","label":"Select...","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/19/create/10690","requestValidateBaseUrl":"/servicedesk/customer/portal/19/validate/10690","calendarParams":{"firstDay":0,"date":"2025-02-22T06:58:03-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNjliYzQ4ZS02YTQxLTQzMjctOTY2YS0yYmYzOGYyODNkNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDUwNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3NDAyMzc0ODMsIm5iZiI6MTc0MDIzNjI4M30.ij0XmR_rNU5T3HtAF7uTIPXpopnrWicIsxX9iurFX4U","targetCollection":"upload-project-10506","endpointUrl":"https://api.media.atlassian.com","clientId":"f69bc48e-6a41-4327-966a-2bf38f283d6e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ouster","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"11dd09f4cc3eac7a425195dbc518482170271c7d_lout","baseUrl":"https://ouster.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ouster.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f69bc48e-6a41-4327-966a-2bf38f283d6e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"9bacb0c6c8474f6685b4f01a654487a7","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}